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Privacy Policy

Effective Date: May 3, 2026

At Klabu Eats, we value your privacy. This policy explains how we collect, use, and protect your information when you use our platform.

11. Information We Collect

Personal Information

  • Full Name
  • Phone number
  • Email address
  • Delivery Location (e.g., Hostel)

Usage & Payment

  • Order history
  • App activity logs
  • M-Pesa confirmations

Security Note: We do NOT store your M-Pesa PIN or any sensitive payment credentials.

22. How We Use Your Information

We use your data to provide a seamless ordering experience:

Processing and tracking orders
Connecting you with vendors and riders
Improving platform performance
Sending critical order notifications

33. Sharing of Information

We share data only with essential partners to fulfill your requests:

  • Vendors (to prepare your meals)
  • Delivery Riders (to reach your location)
  • M-Pesa (to process payments)

We never sell your personal data to third parties.

4. Cookies

We use cookies to remember your preferences and improve your browsing experience on our platform.

5. Your Rights

You can update your account details or request account deletion at any time through the app settings.

Need help with your privacy?

If you have any questions or concerns about how we handle your data, our team is here to help.

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